Customer Experience: Cindy, my stay at the Arunreas Hotel in Phnom Penh

Cindy N’Guyen, an executive with a French bank in Cambodia and a regular attendee at Topaz menu tastings, enjoyed a short stay in the City Grande room at Arunreas and shares her impressions with us.

The City Grande room at the Arunreas hotel

What was your first impression of Arunreas ?

As soon as I arrived, I was struck by the spacious and welcoming lobby. The decor is beautiful, with traditional sculptures and colorful paintings. The paintings are reminiscent of traditional art, but the colors used, and the overall aesthetic give them a more modern feel.

What do you think of the decor and the location in general?

The Arunreas Hotel is tastefully and elegantly decorated. The sculptures and artwork in the common areas and rooms add a touch of sophistication. However, although the staff are professional and courteous, they lack a certain warmth. Their language can sometimes seem formulaic and overly rehearsed. It’s just a detail.

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